Privacy policy
By shopping with us online, you are agreeing to our Privacy Policy, as described below. It explains how and why we collect and use your personal information.
Richard Allan London values its clients’ privacy and is committed to safeguarding and using any information it holds in a responsible way.
Information about you
We collect information about you to process your order, to facilitate easy future ordering (by retaining your contact information as below) and so we may send you relevant communications about new launches, promotional offers or books, exhibitions and charity works which may be of interest. We never keep any sensitive information about you. Any private information that we hold is retained in accordance with our internal security protocols and the law.
[Contact information: your name, address, phone number, email address and order history]
Online Security
Clicking on 'order' next to items will result in these being placed in the shopping basket. This may be amended at ‘checkout’ before finally placing the order.
Our internet site at ‘checkout’ is fully secure. We accept payment by all credit cards stated which are processed by Paypal Credit Card Processing Gateway and the credit card company only. We are able to confirm and refund transactions, and check security data, such as postcode match, but your card details are never visible to us as the retailer.
Cookies
Cookies, short pieces of data that are sent to your computer when you visit a website, are on further visits returned to that website. Cookies are limited to the duration of your visit only, but are essential for the operation of the shopping basket system and Google Analytics, which gives us basic business statistics about online visitors. Whenever you visit our website, cookies allow us to personalise your experience and provide you with better service including a measure of fraud prevention. We do not allow any intrusive or advertising based cookies.
Cookies do not disclose your email address or other personal information. Should your web browser be set to refuse cookies from our website, you will not be able to complete a purchase online. We therefore recommend you allow your web browser to accept cookies for ease of online purchase… or telephone us with your order.
For more information about cookies, and instructions on how to manage or disable cookies, see www.allaboutcookies.org
Data Protection
This policy is based on EU General Data Protection Regulation (GDPR) dated 25th May 2018.
Should you wish specific or further information with regard to any issue, please contact us.
